Proactive Network Management

Our Proactive Technology Management is an expansive set of tools, process and procedures to ensure your environment is operating optimally and protected against risks, including;

  • Server Backup and Recovery – Our backup and recovery solution takes snapshots of your servers, keeps this data on site AND replicates it off site. We keep spare servers at our office for your use, so if you experience a failure, we can get your business back and running quickly.
  • Desktop Optimization – What happens when a machine gets slow and acts buggy? We have tools to perform defrag, check disks, remove temp files, etc. on a regular basis to keep your desktops running optimally at all times.
  • Anti-Spam / Anti-Virus – Tired of paying for anti-virus and anti-spam then paying again to have a virus cleaned up? We use our anti-virus and anti-spam licensing to protect your environment and if you do get a virus, that’s on our dime.
  • Monitoring and Alerting – We keep a close eye on your systems, spotting problems many times before you are even aware of them.
  • Patch Management – Each of your systems are kept current with the latest security patches, protecting you against threats.
  • Content Filtering – Ever wonder what your employees are doing on-line? We can tell you; better yet, we can prevent unauthorized access before it happens AND protect your network from internet content that often circumvents anti-virus software.
Areas Covered

We provide a range of IT Services, Business Telephone Systems, Telecommunications Solutions and Technology Consulting in Richland, Kennewick, Pasco, West Richland, Hermiston, Othello, Benton City, West Richland, West Pasco, Tri-Cities, Benton County and Franklin County.